If you have ever struggled to keep your technicians in the field aware of the most recent schedule changes; if there’s a disconnect between your inventory system and your work orders; if your technicians spend too much time stuck in traffic between jobs–you need HVAC asset management software.
One central HVAC business software can streamline operations from the moment a service call is scheduled, to the time the invoice is paid. You can even keep track of the types of HVAC systems at each site, a client’s service and warranty history, and where each technician is on the map in real-time.
But with so many brands of asset management software on the market, it can be hard for a small business owner to find the time to choose between them and choose the option that’s right for their needs. That’s why we’ve taken the time to explain what HVAC asset management is, and how this transformative business software is implemented.
What is Asset Management?
Asset management is a company’s strategy for investing in, operating, and maintaining its property, employees, machinery, and even available capital. Generally speaking, there are four classes of assets:
- Tangible Assets: Physical property like land, buildings, vehicles, equipment, and tools.
- Intangible Assets: These include customer goodwill, brand recognition, and any patents or trademarks.
- Current Assets: Liquid assets that are expected to be used, like cash on hand, accounts receivable, and stock inventory.
- Fixed Assets: Long-term tangible assets that are listed on the balance sheet, like buildings.
Your asset management software needs to enable full transparency in a way that makes both tangible and intangible assets easier to manage.
You might notice employees are not listed in any of these categories. Employees themselves are obviously tangible and physical, but it is their intangible knowledge and skill that makes them valuable to the organization. While you might be able to physically replace an employee, it won’t be a one-to-one replacement of their know-how, skills, and personality.
For this reason, employees are generally considered an intangible asset—though it’s also important to remember they don’t belong to the company the same as the other assets on the list. In fact, employee retention and job satisfaction are one of the main reasons you might consider using an asset management software. These programs increase organizational efficiency and help coordinate work orders, inventory, and billing so that employees and customers alike have a better experience.
How is Asset Management Software Implemented?
Implementing asset management software is a big deal. Even though this might be a very welcome change when you are uniting different systems and making life easier for dispatchers, technicians, and administrators, it’s still important to establish a strategy for the implementation.
Like any strategy, it’s best to work back from your primary goals. If your goal is more efficient management and dispatch of the technicians in the field, that can be the focus of your implementation. If your dispatch is running well but your technicians need real-time inventory oversight, that may be more of a primary aim. Or, you might not know what you need. That’s where a skilled software deployment partner comes in.
At Circle City Software Solutions, our process starts by understanding the different roles you need to function within the asset management system. These might include dispatchers, service technicians, managers, accounting, or more. We then listen and learn about the business to understand the way software can fit the best with your workflow. Over a few weeks we configure the Acumatica software to exactly fit the needs of your users, and train them to use the system as we go. This means by the time the rollout is complete in six weeks, the people who need to use the system know how to use it. Plus, you can call us at any time to get answers as new situations arise, or to help with refining the system as your business grows and expands.
Demo the Best HVAC Asset Management System Software: Acumatica
Acumatica is the fastest-growing enterprise resource planning software on the market, trusted by more and more businesses each day to connect their field service professionals to the in-office colleagues and inventory that are needed to help them get the job done. We love Acumatica because it strikes a perfect balance between customizable features and easy deployment, allowing the system to be tailored for each business while still allowing predictable fixed costs.
We would love the opportunity to show you the exact difference Acumatica HVAC software could make for your business, helping you use trucks and inventory more efficiently and empowering employees to impact the bottom line. Please contact us to talk about what is motivating you to seek a new HVAC asset management software, and the ways we can help you achieve those goals.