HVAC technicians are constantly on the go. The complex needs of the demanding field service business calls for software that can handle the . Although there are many types of software applications out there for field services, what makes a software great? Let’s review what HVAC software is, the qualities of good HVAC software, and how much it all can cost.
What is HVAC software?
Field service management software equips your HVAC company to operate more efficiently and profitably. The right HVAC software can act as an essential tool that tracks and records customer calls, coordinates job scheduling and tech dispatching, and empowers your team to increase sales.
What is the best HVAC software?
When choosing field service management software for your HVAC business, you should look for options that have these four characteristics:
1. An easy-to-use interface
It’s counterintuitive to have software with powerful features and a cluttered or confusing interface that makes it impossible to use. When choosing a software, make sure it fits the needs for you and your team. Picking a software with a clear and simple interface offers a seamless user experience. Otherwise, it’s just going to result in headaches down the road.
2. Access from mobile
HVAC businesses have their technicians constantly out in the field. As a result, you need software that allows mobile access so your technicians can acquire key functions, such as invoicing or clocking in, via their phones. Choose software that is accessible from any device, anywhere. The mobile version should have a clean, simple interface and the most important functions readily available to your team.
3. Invoicing from the field and in office
A big part of any field service management business is the ability to quickly and efficiently invoice customers both in the field and at the home office. A software that allows you to create an invoice anywhere on the job can be a time saver and help you stay on top of finances.
4. Technician tracking tools
It’s also important to be able to track your technicians, so you can ensure they’re taking the most efficient routes to cut down on costs. It’s also convenient to know where they are at all times for technician scheduling purposes. Choose software that offers options like optimization of route planning and maps integration to maximize organization and efficiency.
How much does HVAC software cost
Although the functions can be stellar, many business owners may have HVAC software pricing on their minds before making a commitment to a specific software. Subscription-based pricing is common for online or SaaS type solutions. The price of HVAC software can start between $40-$60 a month, depending on the level of functionality and number of users needed. A pitfall to subscriptions, however, is that prices rise depending on how many individuals you add. Some HVAC softwares also offer a fixed price for installation and training. These may seem more costly upfront, but in the long run, it could save you money. because it’s a set price that is maintained as you add more team members to the software. Some HVAC software can be bought outright and installed locally, meaning you pay a flat one-time cost. Regardless, the best HVAC software can simultaneously have awesome features and an affordable price.
Choose Acumatica for Your HVAC software
We understand the struggle to find the perfect field service software. That’s why we, Circle City Software Solutions, only offer Acumatica Field Service Edition. With Acumatica,, you can streamline dispatching, reduce response times, and minimize costs. Our softwares works with CRM, sales, inventory, purchasing, accounting, and financial reporting.
With a 360-degree view of customer activities, Acumatica can improve your businesses’ overall customer experience and elevate customer satisfaction to earn higher recurring revenues and gain a competitive advantage. Our software is web-based and accessible from any device, anytime, anywhere, which is ideal for your field workforce. Acumatica’s unlimited user licensing and role-based security lets your entire staff and field representatives conduct day-to-day operations with full 24/7 access to the business tools and functions they need to remain productive under any conditions. Unlike other field services applications, the user interface provides a seamless transition between applications.
Do you want to see what Acumatica can do for your business? Schedule a demo today.