Are You Preserving Time by Using Automated Billing?

According to Verizon Connect, 61% of field services organizations say the biggest benefit of automation is the ability to automatically update records after capturing customer information. But if you aren’t harnessing that functionality to automate your billing process, you are missing out on one of the biggest efficiencies that field services management apps can provide.

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Increase Field Services Profitability with Resource Scheduling

Field service operations is a game of margins. For some businesses, those margins are razor thin—some experts estimate that the standard profit margin for a successful HVAC company is only 6%. Why is that, exactly? Field services companies face all the same overhead costs that any service-based business deals with, like payroll, office expenses, insurance,

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Continuing Education for Field Services Technicians

Investing in employee training is more essential for a business than ever before. According to the American Society for Training and Development, businesses that have formalized and comprehensive training programs earn 218% more income per employee than those without. Even for a small- to mid-sized business, that difference in earnings cannot be ignored. But formal

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How to Attract and Retain Field Services Technicians

Talent attraction and retention is a challenge facing every business, in every industry. 60% of US employers have job vacancies that stay open for 12 weeks or more. What’s worse, this skills gap is costing employers nearly $1 billion a year! For HVAC companies and other field services providers, the perils of the talent gap

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Why Aren’t People Choosing Technician Careers?

Currently, all the skilled trades are facing a serious talent shortage in the workforce. It’s only expected to get worse before it gets better—for every three skilled tradespeople retiring between now and 2030, only one is currently projected to be available to take their place.  What is driving this serious disconnect between young people entering

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Download: HVAC Hiring Scorecard

As of 2013, 55% of skilled tradespeople were 45+ years old. This means that by 2030, around 79 million tradespeople will retire from the workforce. The US Bureau of Labor and Statistics reports that for every three expected to retire, only one trained professional will enter the workforce in their place.  Does this make you

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HVAC Hiring Challenges and Solutions

If you’ve ever asked, “How do I find an HVAC employee?,” make a note that during your process, you’ll notice that hiring an HVAC employee is about more than just the skills he or she brings to the table. As a matter of fact, the skills won’t matter much if the individual’s work ethic or

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How to Improve Your HVAC Business Structure

Starting an HVAC business can be a profitable step, or one that quickly falls flat. The number of HVAC businesses in the US grows by around 2% every year, and almost all of these are local or regional businesses. While the demand for HVAC services is high, so is the rate of early failure: 70%

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What is the Best HVAC Software?

HVAC field management software helps businesses manage inventory, make life easier for employees, and better serve both commercial and residential customers. But with many free and paid options on the market, how can you know what is the best HVAC software for your small business? The answer lies in understanding the business requirements these products

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HVAC Asset Management Software: What You Need To Know

If you have ever struggled to keep your technicians in the field aware of the most recent schedule changes; if there’s a disconnect between your inventory system and your work orders; if your technicians spend too much time stuck in traffic between jobs–you need HVAC asset management software. One central HVAC business software can streamline

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